design is never neutral. every choice we make as designers has the power to include or exclude. that’s not just a technical quality — it’s a moral one. inclusivity isn’t just a constraint; it’s an opportunity to create better outcomes for everyone. when we treat edge cases as the starting point, rather than something to sort out later, we start designing for reality.

you ever walk up to a door, push it when you’re supposed to pull, and feel like an idiot? same. don’t worry, it’s not our fault, it’s the...